|FIRE DEPARTMENT PERSONNEL OR OPERATIONS
CONCERNS OR COMPLAINTS
Concerns or complaints regarding Fire Personnel or Operations can be reported by completing this form and either submitting by email or mail to Rockwall Fire Department, 385 S. Goliad Street, Rockwall, TX 75087.
Please complete the form below. Please provide the location/personnel involved and description of your complaint or concern. Also, if you would like a follow up, provide your name, address, phone number and email address. Anonymous complaints on personnel will not be formally investigated, but will be taken under consideration. Complaints and Concerns are typically investigated within 24 hours. Complaints and Concerns are read during normal business hours only, Monday through Friday, from 8 am to 5 pm. If your complaint or concern is regarding an emergency, please call 911 and speak to a Police Dispatch Operator.