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NTMWD assures public that water is safe and complies with regulations.

Wylie, TexasMarch 15, 2018: The North Texas Municipal Water District (NTMWD) officials assure the public that the processes used to treat and maintain the safety and quality of the district’s drinking meet federal and state standards. NTMWD is conducting a temporary 30-day proactive system maintenance process that is accepted by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA). The maintenance period ends March 26.

During this period, residents may experience a stronger smell of chlorine, however NTMWD has not increased the amount of chlorine in the water. The only change during this temporary maintenance period has been the discontinuation of ammonia while maintaining all other treatment processes. The odor will be more noticeable due to the lack of ammonia.

The most commonly used disinfectants for water treatment are chlorine, chloramine (chlorine and ammonia) and ozone. NTMWD, like many water providers, uses all three. Ozone is the most powerful disinfection process and chlorine is used to ensure the water remains safe as it moves through the pipes throughout the regional and local systems.

California environmental lawyer Erin Brockovich has raised questions about the use of chlorine maintenance by water systems, including NTMWD, Austin, Houston and Tyler.

“Water quality and safety is a top priority, and we work closely with officials in Member and Customer Cities, federal and state agencies to fulfill our mission,” said Mick Rickman, Deputy Director of Operations and Maintenance at NTMWD. “This is a safe and scientifically proven method to ensure that treated water remains safe as it moves throughout the distribution system,” Rickman added.

Routine monitoring of bacteria, disinfectant residuals, nitrate, nitrite and many other parameters occurs during the maintenance period at the treatment plant and in the distribution systems. Samples are collected by TCEQ- licensed water operators and analyzed in appropriately accredited laboratories. NTMWD has performed process control monitoring at its treatment plant for disinfection byproducts including trihalomethanes (THMs). The results for multiple samples have been less than 28 parts per billion (ppb) which is significantly lower than the EPA Maximum Contaminant Level of 80 ppb. The results of all testing are within federal and state guidelines.
NTMWD water remains safe for consumption and use.

Find out more by going to either of the links below:
Frequently Asked Questions,

Notice of Mailing to Rockwall
Property Owners

Rockwall, Texas – March 9, 2018 – The City of Rockwall has been notified by American Water Resources of Texas that they will be mailing Rockwall residents about the services they provide regarding water and wastewater line maintenance and repairs.

The City of Rockwall maintains and repairs its water and wastewater lines up to the point that it connects with the customer’s meter. On the residential side of the meter, up to and into the home or business is the responsibility of the property owner if a problem should arise, such as normal wear and tear, line collapse, or clogs. Typically, a plumber is called in those instances for assessment and repair by the property owner.

The programs offered by American Water Resources of Texas or any other organization of this type are independent of the City of Rockwall. The City of Rockwall does not have an agreement with any company to offer this type of service, nor does it endorse or require homeowners to purchase this type of coverage.

Annual Chlorine Maintenance of
NTMWD Water Delivery System

The North Texas Municipal Water District (NTMWD) is preparing to conduct the annual 28-day water system maintenance of its Wylie, Tawakoni, and Bonham water delivery systems. Maintenance will be conducted from February 26, 2018 through March 26, 2018. During the water system maintenance, tap water remains safe for use and consumption. Residents who are sensitive to changes in the water may notice a stronger taste or smell of chlorine.

This annual system maintenance helps optimize the quality of our drinking water and reduce the amount of hydrant flushing necessary during the warm weather months. Less hydrant flushing during the summer helps conserve water.

“It is critical to maintain the right conditions inside our pipelines,” said Denise Hickey, Water Resource Program and Public Education Manager. "Flushing the system with chlorine in late winter is an important part of maintaining water quality and preparing for the warmer, higher- use summer months ahead,” Hickey added.

NTMWD, and its Member City and Customer water providers, continuously test and monitor water quality within the regional and local systems to ensure the water is safe to drink. If water disinfection levels drop, hydrant flushing may be initiated to remove older water and refill with higher quality water.

A water system maintenance fact sheet is available at the link below:

Household Hazardous Waste
Collection Day

This event is open to all City of Rockwall residents.

Saturday April 14, 2018
9:00am to 3:00pm

City of Rockwall
Service Center
1600 Airport Rd.


City of Rockwall May 5, 2018
General Election

Rockwall, Texas – In early 2018, the City of Rockwall will call an election to be held on May 5, 2018 for the purpose of electing three City Council Members - one each for Places 2, 4 and 6. Terms for all elected Rockwall City Council Members are for a period of two years. One of the three incumbents – John Hohenshelt, Place 2 - is eligible to run for re-election if he so chooses. Councilmember Dennis Lewis (Place 4) and Councilmember Mike Townsend (Place 6) have reached the maximum number of terms reflected in the city’s charter and are therefore ineligible to run again for city office in 2018.

An informational candidate packet for residents who may be interested in learning more about running for Rockwall City Council is available both at City Hall (385 S. Goliad - 3rd floor, City Secretary’s Office) and online for download via the City Secretary’s webpage at The period for submitting an application for a place on the May 5th ballot runs from Wednesday, January 17th through Friday, February 16th.

It is anticipated that the City of Rockwall’s municipal election will again be administered by the Rockwall County Elections Administrator, as has been done in past years. Early voting is scheduled for Monday, April 23rd through Tuesday, May 1st (excluding Sunday). Election Day voting will be held Saturday, May 5 from 7:00 a.m. to 7:00 p.m. Specific information concerning polling locations and early voting times will be made available on our city website and on the county Election Administrator’s website as soon as those details become available.

Applications for ballots by mail must be requested from and mailed to the Rockwall County Elections Administrator’s Office and received no later than the close of business on April 24th. The address is 915 Whitmore Dr., Suite D • Rockwall, TX 75087.Please direct questions regarding ballots by mail, voter registration, designated voting locations, voter identification requirements, absentee voting, precincts, etc. to the county elections office by calling (972) 204-6200. Information concerning the Rockwall City Council municipal election may be directed to the City Secretary, Kristy Cole, by calling (972) 772-6406 or by email at

City of Rockwall
2016 Annual Report

Known for its vibrant landscapes and rich history, the City of Rockwall has become a hub for activity in recent years. Rockwall was once a small, primarily residential, scenic city by the lake. Now, with more than 41,000 residents, Rockwall is a growing community that offers dynamic business opportunities and an extraordinary quality of life for its residents. 2016 Annual Report...


Only Rain
Down The Drain

Do your part to help Keep Rockwall’s Waterway’s Clean!  Be on the lookout for pollutants that can damage our natural environment.  If you see any illicit/illegal discharges into our Inlets, Storm Sewers, Lakes, Creeks and Streams please report by calling (972) 772-6791.  Types of Illicit/illegal discharges:  Chlorinated backwash and draining associated with swimming pools, fertilizers, pesticides, lawn/landscape waste, household toxins, Industrial discharges, oil, anti-freeze, paint, cleaning fluids, sanitary sewer discharges, septic tank discharges, wash waters from commercial/industrial activities and washing machine discharges.

Current Area Lake Levels

Lake Ray Hubbard
Lake Lavon

Mayor Jim Pruitt
Open Office Hours at
City Hall

Mayor Jim Pruitt has announced he will have open office hours each Monday from Noon to 4 P.M. at Rockwall City Hall, 385 S. Goliad Street (one block south of the Downtown Square). more...

Rockwall City Council provides an Open Forum at each meeting

Open Forum is an opportunity for citizens to address the Council so that it can hear specific concerns or general comments. 

The Mayor and Council welcome any citizen wishing to address the City Council during the Open Forum providing that no public hearing is scheduled for the topic and comments be limited to (3) three minutes. 

The City Council does not typically respond to citizen concerns or take action during the meeting as a result of comments offered during Open Forum.  If directed by Council, the appropriate action to address a citizen’s concerns will be initiated by a member of the City Manager’s staff during normal business hours.

NTMWD Consumer
Confidence Report

The latest North Texas Municipal Water District Consumer Confidence Report is available on their website.  
NTMWD Consumer Cconfidence Report

Rockwall Needs a Trader Joe's

A group of enthusiastic citizens are using social media to recruit a Trader Joe’s to come to Rockwall. 

If you would like to show your support, like and share their Facebook page at Rockwall Needs a Trader Joe’s

Check out the free recipes and meal ideas at

Let's Tackle
Kitchen Grease!

Why Should I help?

  • Prevent grease buildups from blocking sewer lines.

  • Stop sewer overflows into streets and storm drains

  • Save money spent on costly cleanups of sewage spills.

  • Reduce the number of times you have to clean your
    grease trap (food services).

  • Protect the quality of our water.

    More (English)... | More (Spanish)...

Charter Cable
Programming Changes

Charter Communications has informed the City of Rockwall that its channel lineup is continually evolving to meet the changing needs of its customers.  Charter recently increased their total high-definition lineup, boosted the video on demand offering, and increased broadband speeds following a move to an All-Digital platform.  more...

City of Rockwall Performs Regular
Test of Outdoor Emergency Warning Siren

The City of Rockwall conducts regular tests on the first and third Wednesday of the month at 2:00 p.m. unless there is severe weather approaching or already in the DFW area.

For more information, please contact:
Joey Boyd
Director of Internal Operations
Phone: (972) 772-6408

Emergency Alert and
Preparedness Program Details

Rockwall, Texas – Rockwall County Emergency Management is currently utilizing a communications service that allows us to send important, valuable safety information directly to residents using the latest technology. more...

City of Rockwall gets
an "Excellent” Rating
for Transparency

The City of Rockwall received an excellent rating and ranked among the best in this area related to transparency in handling and responding to requests for public information. The City was one of 113 local agencies audited by The Dallas Morning News over a period of one year, a study in which the newspaper assessed how well state laws were followed regarding open access to information about how taxpayer money is spent and whether best practices were followed.

It's Just Better Here

VIDEO from the Rockwall EDC showcasing Rockwall.  The "Epic" 8 minute version  will be premiered at the North Texas Commercial Real Estate Expo (NTCAR) at the Sheraton Downtown Dallas in front of about 1,500-2,000 commercial brokers, etc.  We have done this show for years and we are always asked where's Rockwall?  Well...we are showing them!  Please share Rockwall, It's just better here.
watch the video..

City of Rockwall Honored As
Preserve America Community

The City of Rockwall was recently honored with the designation as one of the nation’s newest Preserve America Communities. Preserve America is a federal initiative to encourage and support community efforts to preserve and enjoy America’s priceless cultural and natural heritage. more.

I-30 Pavement Repair Project Kicks Off

Rockwall, Texas – TxDOT is beginning a full depth concrete repair project on I-30 all the way through Rockwall County from the Dallas County Line to the Hunt County Line.

The 14.9 mile long project contract was awarded to O. Trevino Construction, LLC for $2.3 million. The contractor will work with two crews at either end of the project. The crews will work in two-mile stretches toward each other, one lane at a time in order to expedite the project.

Lane closures are expected to be conducted on weeknights. To get updated information about lane closures go to

Motorists are urged to be mindful of workers in the construction zone. TxDOT asks for the patience of the traveling public during this project.